Express Oil Change And Tire Engineers - They refused to do the service I paid for
I purchased an oil change and tire rotation through Groupon. I arrive at the place (San Jose Blvd Jacksonville Florida) and they say they can't do the tire rotation but if I don't use it at the same time as my oil change I can't get it done at all.
Then after popping my hood they say they can't do an oil change because I have an oil leak.... What??? What kind of oil change place does business this way??? I told them that I fixed the oil leak 2 weeks ago and that it was just leftover stuff if any and it was obviously that because it had dust and sand built up on it.
They turned me away and said there was no manager to speak to so I wasted my time and gas driving there. Even more of a slap in the face I get home and look under the hood and there is barely any visible oil under the car or under the hood. Now to try and get my money back from Groupon. Also going to be leaving negative feedback about this place everywhere I can.
I contacted the companies customer service and they didn't bother to return my phone call.....wow.
guess they don't care if they have lazy oil changers who don't want to work. I even took pictures of how little oil is on this.
Reason of review: Poor customer service.
Location: 11839 San Jose Blvd, Jacksonville, FL 32223, USA
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